Employer Services Overview

Tuell & Associates specializes in the California Workers’ Compensation system and provides experienced professionals to fill any position you might need within your claims office. With over 65 years of managerial and hands on claims experience, we can assist you in matching the right people with the right caseloads. The following personnel are available through Tuell & Associates, Inc.:

  • Certified Workers’ Compensation Claims Examiners
  • Workers’ Compensation Assistant / Junior Examiners
  • Workers’ Compensation Claims Assistants
  • Data Entry
  • File Clerks
  • Clerical Support

Financial Audit
Review bills for proper and timely payment. Reconcile the claim file to detect any payment errors. Verify that the file information agrees with the computer data.

Assessments relating to the Department of Workers’ Compensation Audit Unit
(Formerly known as OBAE)
Review for the correct and timely completion of DWC forms, compliance with State-Mandated forms regarding Vocational Rehabilitation rights and benefits, and the timely payment and calculation of indemnity payments.

Reserve Audit
Improper reserving can cause many problems for our clients. The amount of the reserves to be established on any file must be determined on the basis of the best opinion as to the ultimate probable cost of the claim. We will review the appropriateness of reserves and recommend adjustments if necessary.

Search for Potential Closures Audit
The auditor’s goal is to close as many files as possible or to prepare the files for closure. They will pinpoint problems, if any, and issue reports with their recommendations.

To help minimize the cost of state-imposed penalties, Tuell & Associates is committed to providing professional audits to assist you in supervising the quality of your claims handling.

  • Some of the crucial areas our auditors will focus on include:
  • Adequacy of Reserves
  • Timely Review of Diaries
  • Promptness of Reporting
  • Timely Contact with the Injured Employee
  • Rehabilitation
  • Litigation
  • Denials
  • Medical Control
  • Proactive Return of Employees through Modified Duty
  • All State-Mandated Forms
  • Timely Payment of Indemnity and Bills
  • Wage Statement Calculations
  • Investigation
  • Subrogation
  • Reporting to Excess Carriers
  • Cost Containment
  • Payments of Self-imposed Penalties

Our consulting teams are composed of senior examiners, supervisors and managers who conduct in-depth reviews of your employees’ claims handling and office procedures. Upon completion of the review, our consultants will not only pinpoint areas that need to be addressed, but offer suggestions to help improve productivity.

Our educational courses are structured specifically to meet the needs of each client. These classes are taught at various locations throughout the state, and if your company registers at least ten students for any one class, we will discount the fees and bring the class on-site if desired.

We offer training in all aspects of California Workers’ Compensation, and can tailor a class specifically for novice claims assistants, an intermediary class for claims assistants who are transitioning to junior examiner desks, or advanced claims handling for your seasoned examiners.

We provide instructional materials and each student is given a booklet that is created over the course of the class that includes all of the important forms they will be using, charts to help them maneuver through the Workers’ Compensation system, as well as step-by-step instructions on how to complete and file the required forms and settlement documents.

how can we help you?

Contact Tuell & Associates by submitting a business inquiry online.